Shipping policy
### SHIPPING POLICY
Thank you for shopping at Saras Fashion. We are dedicated to delivering your order as quickly and securely as possible. Please read our shipping guidelines below to understand how your delivery is processed.
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### 1. Order Processing Time
All orders are processed and verified within 3–5 business days. Orders are not processed or shipped on weekends or public holidays.
Payments are securely processed at the time of checkout to reserve your items and initiate the international logistics process.
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### 2. Shipping Destinations & Estimated Delivery Times
We proudly ship to select international destinations, including the United States, Canada, the United Kingdom, Australia, New Zealand, and Western Europe.
Because we ship directly from our international fulfillment centers to offer you the best prices, delivery times may vary:
* **United States & United Kingdom:** 7–12 business days
* **Canada, Australia & New Zealand:** 10–15 business days
* **Europe (including Norway, Germany, France, etc.):** 8–14 business days
*Please note: Delivery times are estimates and may occasionally be subject to minor delays due to customs clearance, holiday seasons, or local postal disruptions.*
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### 3. Shipping Rates
We offer **Free Tracked Shipping** on standard orders to our covered zones.
For oversized, heavy, or bulk orders exceeding our standard weight limits, an additional bulk shipping fee will automatically be calculated and displayed at checkout.
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### 4. Tracking Information
Once your order has been handed over to the courier, you will receive a shipping confirmation email containing a tracking number and a tracking link. You can track your package directly through our store or via global tracking platforms. It may take 24–48 hours for the tracking status to update.
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### 5. Customs, Duties, and Import Taxes
Saras Fashion is not responsible for any customs fees, duties, or import taxes applied to your order upon arrival in your country.
All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, VAT, or local carrier handling fees). Please check your country’s local import regulations if you are making a large purchase.
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### 6. Lost, Stolen, or Damaged Packages
If your package arrives physically damaged, please take photos immediately and contact our support team at support@sarafashion1.com within 48 hours of delivery so we can issue a replacement or refund through our supplier network.
We are not responsible for packages delivered to an incorrect address entered by the customer. Please review your shipping address carefully before finalizing your order.